Privacy policy
Philosophy
We've designed Squace to bring you free personalized mobile services. To do this, we request some information from you (most of which is optional) and automatically collect other information about your usage of our services. While this allows us to offer you the best service possible, we understand the critical importance of personal privacy and want you to understand how we handle your personal information.
This Privacy Policy does not apply to any personally identifiable information ("PII") you may disclose in user forums (such as chat rooms, message boards or similar web pages). PII is information that could reasonably be used to identify you personally (such as your name, address or e-mail address). You should be aware that when you voluntarily disclose PII on message boards, chat areas or other user forums, that information can be collected and used by other people to send unsolicited messages and marketing materials. Also, please be aware that certain message boards (and similar user forums) may display IP addresses along with the message poster's name and message.
Your privacy is important to us.
Information We Collect About You and How It is Used
We only collect personal information that we believe will improve our ability to offer this service to you. We consider all of the following categories to be your personal information:
- Personal Attributes/Interests: You have the option to tell us your gender, age group, country, and your likes/dislikes. We use this information to suggest services that are most likely to interest you, to learn about our audience through non-personally identifiable statistics, and to apply what we've learned to improve the service.
- User History: We collect information on what you have used, including both mobile usage, mobile personalizing and web usage. You may already be aware that when you browse web pages, your computer sends information that usually gets logged by the host site. This typically includes, your phone number, your computer's IP address, operating system, browser name/version, referring web page, page requested, date/time, and sometimes a "cookie" to help the site remember you between visits. You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of Squace's web site will not operate correctly if you disable cookies. You should consult with your browser's provider/manufacturer if you have any questions regarding disabling cookies.
- Community & Support: We'd love for you to help us make Squace a better service. If interested, you have the option to submit bug reports, feature requests, and other feedback to our engineers; you can also post questions and answer other user questions in our community forums.
- Phone number: The phone number is required to initiate the service along with the manufacture name and model of the mobile handset. The phone number, including the land code, is used as your log in name.
- Email Address: As a complement to the phone number you can also ad one or more email addresses to the service and use them for log in.
Security
We take many precautions to keep your personal information secure from unauthorized access, such as encrypted transmission between your mobile or computer and our servers and internal corporate policies to limit access to systems that store your personal information. In addition, we keep the most sensitive information, such as your personal attributes/interests, encrypted so it can only be accessed when your account authorizes it (which happens automatically when you are logged in and accessing our services). This allows you to get personalized service from multiple mobile handsets or computers while keeping your information protected. We also periodically destroy old personal information when it is no longer essential to our ability to offer you the same high quality service.
Sharing of your Information with Others
We will never sell, distribute, or rent your email address or any personal information!
Unless we get your explicit approval in advance, we will only share your personal information, as we believe is necessary to:
- fulfil your requests
- enforce our Terms of Service
- protect personal safety
- comply with laws or respond to legal processes
- allow for change of ownership of Squace, in which case your information still remains protected under this Privacy Policy
- allow for advertising audits to validate the size and
- We may however sell, transfer or otherwise disclose user information, including PII, in connection with a corporate merger, consolidation, the sale of substantially all assets, or other fundamental corporate change.
Using Your Personal Information in Other Countries
Your country's privacy laws may require your consent before your personal information can be exported to countries with weaker privacy laws. Since it is important to our quality of service to maintain operations within many countries, the Terms of Service requires your consent to this practice. No matter where your information is processed, this privacy policy will remain in effect.
Access to Your Information
You are, at any time, entitled to receive information concerning our handling of your PII and the data that we handle, information sources and the purpose with the handling, by sending an email to privacy@squace.com and stating your complete name and your email address.
Should you wish to have your PII erased or corrected, or should you actively choose not to receive commercial advertisements, or should you wish to know what PII about you that we handle, please send us an email to the following address: privacy@squace.com stating your complete name and email address. Your request will be handled as quickly as possible. However, you should be aware that it is not always possible to completely erase or modify information in our databases.
You can access and update most of your personal information through the client software. If you wish to review and/or correct any other personal information not yet available through the client software, please send a request to privacy@squace.com. We will accommodate your request to the maximum extent practical.
Changes to this Policy
Unless you choose not to receive such notifications, any changes of this Privacy Policy will be noticed here.
Feedback
It is extremely important to us that your privacy is treated with the utmost respect. If you have any concerns, questions, or ideas on how we can do a better job at this, please let us know by emailing privacy@squace.com.
