Frequently asked questions

General

What is Squace?

Squace is a mobile browser that enables you to easily use and share mobile services, content, and information. Squace is based on an innovative user interface technology, that creates superior usability and greatly facilitates mobile navigation. With Squace you are not more than three clicks away from the content you need. Squace is a (very thin) freeware client. Through the client or on your personal page on www.squace.com, you create your own user interface by adding links to interesting sites, games, widgets, services, etc. and by sharing these with others. Squace offers a selection of mobile services, such as Squace-adapted Internet sites, RSS feeds (news, blogs, or travel guides), and yellow pages. Squace also contains simple tools for creating your own mobile site with unique background images, billboards, articles, and links to RSS feeds and other mobile services.

What's special about Squace?

The intuitive, simple, and adaptive user interface is an important Squace feature. Experts agree that a user must be able to reach desired content with less than six clicks. With Squace, you are three clicks or less away. One minute is all you need to understand how Squace works and how to create an interface. Another important feature is that Squace is freeware for content providers and users. Any company or person can easily create a personal Squace site for the mobile world to freely access a freeware mobile service perfect for all kinds of mobile content.

What is a Squace client?

The Squace client is a light-weight Java MIDlet software installed on your mobile phone. The client communicates with the Squace server that enables the client to show pages.

What is a feed (RSS feed)?

RSS symbolRSS is a format used for web feeds, which is a standardized way of publishing content that is frequently updated, such as news, blogs, or podcasts. Using a program called feed reader, you subscribe to RSS content from a particular feed (source), for example, news from a daily newspaper. The feed reader then regularly checks the feeds you subscribe to, and if there is new content since last time it checked, that content is retrieved and presented to you. RSS delivers its information as an XML file called an RSS feed, web feed, RSS stream, or RSS channel. On web pages, feeds are typically marked with the word Subscribe, or the orange rectangle shown above. Many news aggregators also publish subscription buttons for use on web pages to simplify the process of adding news feeds. An address to a feed typically looks like this: http://www.nytimes.com/services/xml/rss/nyt/Sports.xml (New York Times - Sports).

How much does Squace cost?

Squace is free of charge for content providers and users. As a user, you only pay your operator?s regular data traffic fee.

What character encoding does Squace support?

We recommend using UTF-8 encoding for all SquaceML documents. ISO 8859-1 works as long as you don't use unauthorized characters.

Which mobile phones are tested and supported by Squace?

We are working to adapt Squace to as many phone models as possible. Currently, Squace works fine on most Nokia, Sony Ericsson, and Samsung phones (see the list of mobile phone models that were tested and supported). Squace is independent of mobile telephony standard and can be used with 3G and GSM phones; the higher data speed of the 3G phones decreases surfing costs.

[+] Tested and supported phone models (click to open)
  • Nokia 3109 Classic
  • Nokia 3110 Classic
  • Nokia 3120 classic
  • Nokia 3250
  • Nokia 3500
  • Nokia 5200
  • Nokia 5300
  • Nokia 5310 XpressMusic
  • Nokia 5500
  • Nokia 5610 XpressMusic
  • Nokia 5700 XpressMusic
  • Nokia 6085
  • Nokia 6086
  • Nokia 6110 Navigator
  • Nokia 6111
  • Nokia 6120 Classic
  • Nokia 6121 Classic
  • Nokia 6124 classic
  • Nokia 6125
  • Nokia 6126
  • Nokia 6131
  • Nokia 6133
  • Nokia 6136
  • Nokia 6151
  • Nokia 6155
  • Nokia 6233
  • Nokia 6234
  • Nokia 6255
  • Nokia 6263
  • Nokia 6267
  • Nokia 6280
  • Nokia 6282
  • Nokia 6288
  • Nokia 6290
  • Nokia 6300
  • Nokia 6301
  • Nokia 6500 Classic
  • Nokia 6500 Slide
  • Nokia 6555
  • Nokia 6680
  • Nokia 6681
  • Nokia 6682
  • Nokia 7373
  • Nokia 7390
  • Nokia 7500 Prism
  • Nokia 7900 Prism
  • Nokia 8600 Luna
  • Nokia 8800
  • Nokia 8800 Arte
  • Nokia E50
  • Nokia E51
  • Nokia E60
  • Nokia E61
  • Nokia E62
  • Nokia E65
  • Nokia E70
  • Nokia E90
  • Nokia N70
  • Nokia N71
  • Nokia N72
  • Nokia N73
  • Nokia N75
  • Nokia N76
  • Nokia N77
  • Nokia N80
  • Nokia N81
  • Nokia N82
  • Nokia N90
  • Nokia N91
  • Nokia N92
  • Nokia N93
  • Nokia N95
  • Samsung F330
  • Samsung G800
  • Samsung J200
  • Samsung U600
  • Samsung U700
  • Samsung X820
  • SonyEricsson C702
  • SonyEricsson C902
  • SonyEricsson D750
  • SonyEricsson K310
  • SonyEricsson K320
  • SonyEricsson K510
  • SonyEricsson K530
  • SonyEricsson K550
  • SonyEricsson K600
  • SonyEricsson K608
  • SonyEricsson K610
  • SonyEricsson K618
  • SonyEricsson K660
  • SonyEricsson K750
  • SonyEricsson K758
  • SonyEricsson K770
  • SonyEricsson K790
  • SonyEricsson K800
  • SonyEricsson K810
  • SonyEricsson K818
  • SonyEricsson K850
  • SonyEricsson K858
  • SonyEricsson M600
  • SonyEricsson P1
  • SonyEricsson P990
  • SonyEricsson S500
  • SonyEricsson T650
  • SonyEricsson T658
  • SonyEricsson V600
  • SonyEricsson V630
  • SonyEricsson W200
  • SonyEricsson W300
  • SonyEricsson W350
  • SonyEricsson W380
  • SonyEricsson W550
  • SonyEricsson W580
  • SonyEricsson W600
  • SonyEricsson W610
  • SonyEricsson W660
  • SonyEricsson W700
  • SonyEricsson W710
  • SonyEricsson W750
  • SonyEricsson W760
  • SonyEricsson W800
  • SonyEricsson W810
  • SonyEricsson W830
  • SonyEricsson W850
  • SonyEricsson W880
  • SonyEricsson W888
  • SonyEricsson W890
  • SonyEricsson W898
  • SonyEricsson W900
  • SonyEricsson W908
  • SonyEricsson W910
  • SonyEricsson W950
  • SonyEricsson W960
  • SonyEricsson W980
  • SonyEricsson Z310
  • SonyEricsson Z520
  • SonyEricsson Z525
  • SonyEricsson Z530
  • SonyEricsson Z550
  • SonyEricsson Z555
  • SonyEricsson Z610
  • SonyEricsson Z710
  • SonyEricsson Z770

Is the Squace concept aligned with 2.0?

Yes. Mobile 2.0 refers to a perceived next generation of mobile Internet services that leverage the social web, or what some call Web 2.0. The social web includes social networking sites and wikis that emphasize collaboration and sharing among users. Mobile Web 2.0? — emphasis on web — usually means bringing Web 2.0 services to the mobile Internet (accessing aspects of Web 2.0 sites from mobile Internet browsers).

Download

How do I start using Squace?

To run Squace on your mobile phone, you must:

  1. Set up the phone for data traffic (contact your operator for more information about how to enable your mobile phone for data traffic).
  2. Download Squace from www.squace.com or from m.squace.com

I tried to download but didn't receive an SMS with the Squace client, what should I do?

Ensure that you:

  1. Typed the correct phone number when you downloaded the client.
  2. Downloaded the settings that enable data traffic on your phone (contact your operator if you are uncertain).

Now try to download Squace again. If it still doesn't work, go to m.squace.com with your mobile phone browser or contact Squace support at support@squace.com.

Installation

How do I download and install the Squace client to my cell phone? Ensure that your mobile phone is turned on. On a computer or on your mobile phone:

  1. Go to www.squace.com and click Download in the menu.
  2. Enter your phone number. The Squace client is sent to your mobile phone with an SMS.

On your mobile phone:

  1. Open the SMS.
  2. Click yes to all questions, and the Squace client is automatically downloaded and installed on your phone.

When I start Squace, my phone says something about a MIDlet that is not signed. What should I do?

This is normal. Select Yes, only this session. Then click Continue. A MIDlet is simply a type of Java program, typically a game or an application that runs on a mobile phone, for example, Squace. Phone manufacturers try to protect users from accidentally downloading malicious software by warning users if an application is not registered with them. We guarantee that Squace is completely harmless and that it will not harm your mobile phone in any way.

How do I reinstall Squace?

Just download a new Squace client from www.squace.com. Same procedure as before.

How to use Squace

How does Squace work?

Take a closer look at the application and all the developed features by clicking here to access the Squace user manual.

Settings

How can I set up correct Internet settings on my phone?

To use Squace on your mobile phone, you must have an Internet connection set up with your mobile phone operator. Most operators offer to set it up for you, automatically and free of charge. Check your operator's web site for more information; most mobile phone manufacturers offer this service free of charge.

To check if an Internet connection is installed, open your phone's browser and (for best results) go to an Internet site adapted for mobile phones, such as m.squace.com. If the site opens, but you still have problems, please see "I have correct Internet settings, but Squace still doesn't work on my phone, why?".

I have correct Internet settings, but Squace still doesn't work on my phone, why?

With a few phones, simply downloading the regular Internet settings might not be enough to get Squace to work. If this happens to you, you must adjust your phone's Internet settings.

  • Sony Ericsson phones: Ensure that your Java settings are correct. Go to Settings/Connectivity/Internet settings. Internet settings have two selections: Internet profiles and Settings for Java. Ensure that the same profile is selected under both (e.g., Telia SurfPort under both).
  • Nokia phones: Ensure that your Packet data settings are correct. Go to Settings/Connectivity/Packet data/Packet data connections. Select Always online. Make sure your Packet data ?access point? settings are correct. Go to Settings/Connectivity/ Packet data /Packet data settings/Edit active access point/Packet data access point. Enter the APN of your network (e.g., data.tre.se or internet.telenor.se).
  • Nokia S40 3rd edition phone: Go to Settings/Configuration/Personal configuration settings/Create new, and create a New configuration setting. Return to Personal configuration settings and highlight/mark Select. Now go to Access point/Bearer settings and change Bearer settings to your APN Internet settings (e.g., data.tre.se or internet.telenor.se). Don't forget to activate the new account by returning to Personal configuration settings and marking/highlighting Options and then Activate.

Privacy

What do you store in your system?

We store only the bookmarks you save to your account and any profile information you choose to enter.

When providing us with your contact information, it will only be used by us in connection with you and your site. We will not pass any information to a third party without prior permission from you.

Will you advertise on my site?

No, we will not place advertisements on your site.

Create or add new site or RSS

What is needed to set up a site in Squace?

Creating a site in Squace is very easy. You need:

  • A picture or an icon for a background image
  • Text for your site or URL address for RSS feeds, if you want to place any.

Try to create a site now. Use the Create a site tool, or refer to the SquaceML manual (download link) for more information.

How do I add a new content to my Squace?

From your Squace web page, you can search for interesting sites under Add stuff. Select Add to my Squace to add all the sites you want to have in your Squace. On the phone, find new sites under Discover content, or Tags/Popular, or Tags/My/Global. Or, use the Search function to find information you're interested in. To add newly discovered sites to My stuff, select Add to My stuff or Add to garage in the pop-up menu.

Troubleshooting

The phone preview is not working on my MAC, why?

Previous versions of Java Runtime have errors, and MAC doesn't automatically upgrade Java Runtime. Please upgrade your Java to version 1.5.0_13 manually, and you should be able to use the phone preview without problems. The link for downloading the latest Java version is below the phone preview.

I didn't find an answer to my problem here, what should I do?

If you are experiencing problems, or have ideas on Squace functionality and what you would like to see on Squace, please email us at support@squace.com. We will reply as soon as possible.

Web and mobile interactions

How can I access my account from the web and the mobile phone?

Squace gives you easy access to your account from a mobile phone or the web. You can access the same account via phone or web page, and as a result, all the changes you do on the phone are seen on the web page.

When you return to the Squace web page on the same computer, you see that the link package you created is saved (if you don't delete your cookies). If you want to access Squace from another computer, click on Save this account and select user name and password.

If you want to enable web access to an account that you have only used on your mobile phone, then log in using a temporary web access code that is retrieved from your phone.

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  1. Start up Squace in your phone.
  2. Click to the icon (marked in the picture below) in the left top corner of the screen
  3. Select My account in the menu
  4. Click to the link Get web access code
  5. Enter the temporary code below
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